Account Supervisor, Shopper Marketing Agency
DESCRIPTION
The incumbent(s) in this position should exhibit the following ACOSTA values:
· People Minded – Must show dignity and respect to all people
· Integrity – Must exemplify the highest degree of ethical behavior
· Results Oriented – Must show passion, pride and commitment to succeed
· Trust – Must be honest, sincere and confident
· Teamwork – Must build trusting relationships
· Innovation – Must progress through a combination of creativity, common sense and vision
· Balance – Must maintain an optimistic attitude and keep perspective on what is important in life
Some Essential Functions of this Position:
1. Account Services:
Build client relationships with appropriate marketing and sales functions, this includes visits to client headquarters and participation in client planning meetings
Serve as primary client contact at the appropriate management level
Train/supervise/oversee effective completion of all Account Coordinator & Account Executive job responsibilities
Expand client relationships to gain incremental revenue
Share best practices with others to maximize business potential
Understand client’s objectives, strategies and tactics and be the client advocate with the agency team
Ensure that we are meeting or exceeding all client contract obligations
2. Program Planning and Development
Lead or support the strategic planning process
Participate in brainstorm meetings
Utilize Agency planning documents, such as job brief
Drive recommended program solutions that meet clients’ sales/marketing goals and brand standards
Determine necessary research to support or validate marketing plans
Investigate and recommend most effective execution strategies and tactics
3. Creative Execution/Production
Manage creative process
Lead presentation of creative concepts to client
Ensure recommended creative solution fulfills approved creative guidelines and communication priorities and meets clients objectives
Ensure team follows Agency process and procedures
4. Program Implementation
Oversee the implementation and management of all marketing tactics and retail initiatives
Oversee the management of budgets and timelines
Oversee the management and communication between the agency team, retail field team and client team
5. Financial Responsibilities
Support Director/VP to ensure that agency meets all contracted obligations
Ensure profitability by ensuring that estimates and invoices are appropriately charged
Oversee clients’ overall Account Receivables
Help Director/VP manage overall profitability of accounts
6. Other
Be willing, able, readily available to work outside of “normal hours”
Be a team player to your specific account team(s)
Work on special projects as directed by leadership
Communicate upward to ensure that management is informed
Oversee Account Executive and Account Coordinator roles as assigned to your team.
RESPONSIBILITIES
Client Relationship Management
Serve as the primary point of contact for assigned clients.
Build and maintain strong, long-term client relationships.
Lead regular client meetings and provide strategic counsel.
Identify opportunities to grow accounts and enhance client satisfaction.
Shopper Marketing Strategy & Execution
Manage end-to-end execution of shopper marketing campaigns.
Develop creative briefs and collaborate with creative and strategy teams.
Ensure all marketing initiatives align with client objectives and brand strategy.
Partner with retail field teams to develop in-store and digital marketing concepts.
Project & Budget Management
Oversee project timelines, deliverables, and budgets.
Prepare monthly billing estimates and monitor profitability.
Track changes in project scope and adjust plans accordingly.
Team Collaboration & Leadershio
Mentor junior team members and support their development.
Participate in brainstorming sessions and creative presentations.
Ensure adherence to agency processes and quality standards.
QUALIFICATIONS
Experience Requirement:
Bachelor’s degree in advertising, marketing, or related field.
Minimum 6 to 8 years agency experience in retail or consumer packaged goods preferred.
Research/analysis experience a plus.
Knowledge, Skill and Ability Requirements:
Familiarity with market research techniques, including syndicated data
Proven leadership, organization, and communications skills.
Team player with a positive attitude.
Self-starter with strong analytical problem-solving ability.
Ability to effectively develop and communicate ideas, both oral and written.
Ability to handle multiple projects.
Proficient in Microsoft Office applications, specifically Excel, Word and PowerPoint
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ABOUT US
Acosta Group is a collective uniting the most trusted retail, marketing, and foodservice agencies—Acosta, ActionLink, CORE Foodservice, CROSSMARK, Mosaic, Premium Retail Services, and Product Connections. Together, we connect consumers with the brands they love through omnichannel selling, merchandising, brand advocacy, and integrated marketing.
We recognize our associates are the foundation of our success. That’s why we prioritize your growth, development, and well-being to help you reach your full potential. With programs designed to support a fulfilling work-life balance, we offer opportunities that fit your lifestyle and ambitions—whether you’re looking for part-time flexibility or full-time career advancement.
Ready for a career path that’s as unique as you? Discover your path at Acosta Group!
Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact AskHR@acosta.com. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.
Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.
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Acosta, and its subsidiaries, is an Equal Opportunity Employer
Job Category: Marketing
Position Type: Full time
Business Unit: Marketing
Salary Range: $61,500.00 - $76,900.00
Company: Acosta Employee Holdco LLC
Req ID: 13635
Employer Description: ACOSTA_GRP_EMP_DESC