Associate Client Services Manager

DESCRIPTION

Primarily responsible for developing the sales plan with the client for retail operations execution at the store level. Develop and maintain key accounts contacts with established clients.

RESPONSIBILITIES

• Responsible for all assigned clients.

• Participate in the formulation of sales objectives, plans, policies and procedures.

• Execute those that are approved.

• Establish and maintain sound relationships with the clients; provide thorough knowledge, insight, and communication into all facets of the market and CROSSMARK.

• Review, evaluate and report retail execution progress to plan and recommend programs for improvement.

• Organize field contacts with clients.

• Recap retail activity and communicate to client contact.

• General correspondence with client.

• Develop quarterly analytical business planning sessions with clients.

• Develop and maintain sources of legal competitive information providing prompt, complete reporting on promotions, pricing, sales trends, competitive company structure and policies. Recommends programs to counter competitive pressure.

QUALIFICATIONS

• Project a professional image through grooming, dress, attitude, and actions.

• Cooperate with all Client Service Managers, team members, and office staff in the execution of programs and carrying out Company policy and procedure.

• Cooperate with clients by coordinating all requests pertinent to the retail sales team with management.

• Works with Senior CSM or director to develop appropriate business building objectives for CROSSMARK and its clients.

• Education/Experience: Bachelor’s degree (B.A.) or equivalent work experience.

• Highly experienced in retail operations and a knowledge of basic accounting principles.

• Computer skills: PC knowledge and skills in Microsoft Office products, including but not limited to, Word, Excel, PowerPoint, Access, Outlook, and Sales Trak NG

• Other skills: Possess negotiation, project management, research, analysis, and presentation skills.

• Supervisory Responsibilities: No

• Work environment: Office environment

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ABOUT US

Acosta, and its subsidiaries, is an Equal Opportunity Employer

Job Category: Administration

Position Type: Full time

Business Unit: Marketing

Salary Range: $44,200.00 - $45,000.00

Company: Crossmark Inc.

Req ID: 12842