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Job Information

Acosta Director, Salesforce Operations (CPG) in United States

Overview

We are seeking a Director, Salesforce Operations who will support the ongoing development and adoption of our CRM (salesforce.com) and sales process workflows.

The successful candidate will have a record of success in improving processes and adoption. This is an exciting opportunity for a strong individual to support a complex and dynamic implementation within a fun, fast-paced, and growing organization.

Responsibilities

Essential Functions:

  • Handle all ongoing administrative functions including user inquiries, data cleansing, account maintenance, report building, dashboard creation, workflows, and other routine tasks.

  • Work closely with functional leaders, organizational units, and subject matter experts to identify, configure, deploy, and maintain leadership reporting and dashboards.

  • Lead ongoing associate training / office hour sessions to ensure best demonstrated practices are put into motion & well adopted across user base.

  • Work collaboratively with cross-functional teams and provide support related to third-party integrated apps and future roadmap needs.

  • Excellent project management skills, exceptional verbal, and written communication skills.

  • Other duties as assigned

Qualifications

Education Requirements:

  • High School Diploma/GED

  • Bachelor’s degree preferred

  • Saleforce.com Admin certification is recommended - Platform Developer I or II

  • Salesforce.com developer, Sales Cloud, Service Cloud, or Marketing Cloud certification preferred but not required.

Work Experience Requirements:

  • 8 - 10 years of relevant work experience as a Salesforce.com developer or administrator.

  • 1-3 years of supervisory/management experience

Knowledge, Skills and Abilities Requirements:

  • Experience as a Salesforce.com developer or administrator.

  • Salesforce.com Admin certification is recommended – Platform Developer I or II.

  • Expert user of the Salesforce platform [ability to build custom apps and objects, formula fields, workflows, custom views, and other content of advanced complexity etc...]

  • Self-motivated; self-starter; coachable and strong management ability.

  • Assertive, creative, team player and proven sense of urgency.

The incumbent(s) in this position should exhibit the following Acosta values:

People Minded – Must show dignity and respect to all people

Integrity – Must exemplify the highest degree of ethical behavior

Results Oriented – Must show passion, pride, and commitment to succeed

Trust – Must be honest, sincere, and confident

Teamwork – Must build trusting relationships

Innovation – Must progress through a combination of creativity, common sense, and vision

Balance – Must maintain an optimistic attitude and keep perspective on what is important in life.

Acosta Sales & Marketing is an Equal Opportunity Employer

By submitting your application you agree with and accept the Acosta Privacy Statement and Terms of Conditions.

US: http://acosta.jobs/privacy-policy-us/

Canada: http://acosta.jobs/privacy-policy-ca/

Work State US

Job ID 2022-209678

Work City Anywhere

PCN Sourcing

Position Type Regular Full-Time

Work Zip 00000

Starting average hours per week 37.5 +

Category Corporate Jobs

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