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Acosta Sr. Account Manager, B2B in Toronto, Ontario

Sr. Account Manager, B2B


B2B Senior Account Manager

Mosaic is a leading North American Integrated Agency, specialized in connecting with consumers through Experiential Marketing, Sales & Merchandising, and Shopper Marketing. At Mosaic, we are never satisfied with the status quo and are in constant search for new ideas and new ways to help our clients build their brands amidst the evolving dynamics of empowered consumers and leveraging new technologies.

As a B2B Senior Account Manager you will be instrumental in ensuring the delivery of all business requirements for leading clients as well as providing coaching and mentoring to your team on a national basis. As such, you should be interested in managing XM programs from start to finish (with the support of a team), and in driving organic growth for these clients.

You’re “hands on” approach will be required to provide direct insight and strategy on how to improve and grow the programs. You will build a relationship based on trust, innovation and the delivery of consistent results that meet or exceed expectations.

* Responsibilities:*

  • People Management of team (manage up and down)

  • Manage all Finances for a given client group or department. Responsible for Margin target delivery

  • People Development with focus on long term development

  • Effective time management (of self and others)

  • Client interaction is high. Professional communication with corporate audience

  • Weekly status updates on program results/personnel, client program reviews end/mid program

  • Event Production – Technical show production and direction, live event production including planning, execution and wrap up

  • Vendor management, contracting and advancing on technical needs

  • Conference Production – Agenda planning, Speaker Talent Booking, scriptwriting, presentation content strategy and design, AV vendor management

  • High Client interaction focused program development and B2B audience strategy

  • Registration management – you know the attendee journey in both live and virtual and can easily speak to and build a program with this in mind

  • Demand Generation – B2B Communications planning for conferences from save the date to event survey deployment


  • A passion for the business!!!! You must love event production

  • Minimum 5-7 years of related experience

  • Proficiency in Microsoft Office and ability to work in a digital work environment

  • Flexibility – must be available to work flexible hours which will include evenings/and or weekends at times

  • Problem solving and solutions-based attitude

  • Strong business acumen – budgeting is something you have an affinity for

  • A management style that focuses on mentoring

  • Ability to handle high stress situations and utilize problem solving techniques to find the best solutions

  • Solid communication skills, both written and verbal

  • Ability to multi-task and thrive in a fast-paced environment

  • Use of a vehicle to attend client meetings and field visits

To Apply: Please send resumes to

Why Mosaic?

Consistently voted one of the best places to work, Mosaic North America gives you the opportunity to work with the world’s most beloved brands that you know and use every day. Every employee is given the keys to charter new ground as they collectively live in the moment of building experiences together. We are a cast of diverse, yet like-minded individuals and we believe in taking risks, creating shared experiences not just for our clients, but for each other to guarantee we’re making the next chapter of everyone’s story the most memorable one yet.

DISCLAIMER: Acosta/ Mosaic North America is an Equal Opportunity Employer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Mosaic reserves the right to modify all or part of any job descriptions at its discretion in order to meet and or exceed the needs of the business.

We are committed to providing accommodations for persons with disabilities. If you require accommodation, we will work with you to meet your needs, to the extent required by law

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Job Management

Primary Location CA-ON-Toronto

Shift Day Job

Job Posting Jan 24, 2023, 9:12:30 AM