Senior Account Manager

Toronto, ON
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Senior Account Manager


People changing the way brands connect with consumers - one experience at a time.

Delivering experiences rooted in emotion, and inspiring people to become the voice of a brand has made Mosaic one of the fastest growing sales and marketing agencies in North America. We are a destination to tell stories, and pave new paths to connect brands with consumers through experiential, retail, & digital interactions.

The Senior Account Manager will manage a team of in-house Managers from concept to execution. Primary responsibilities include: leading creative, strategy & production, event sourcing and negotiations, talent acquisition, training and field execution, vendor negotiation/management, budget building & management and analytical event reporting. This position is located in our Chicago Experiential Marketing office.

This is a great opportunity to work on a leading technology brand across all facets of experiential marketing through field marketing, PR stunts, regional and national events and channel specific advocacy events/parties, viral campaigns and digital executions.

  • Challenge and manage a team of 3-6 in-house Account Managers & Junior Managers;

  • Serve as the primary contact for execution partners, national and regional clients;

  • Provide strategic insights during development/planning and reporting;

  • Administrative oversight (HR, recruiting, accounting, legal);

  • Tracking and maintaining all program budgets with revenue accountability;

  • Crisis management - identify field issues and develop solutions;

  • Provide weekly status updates on program results/personnel, client program reporting and reviews; and

  • Miscellaneous duties as assigned.


  • Bachelor’s Degree in Marketing or related field;

  • Seven or more years of Experiential Marketing experience (preferably technology experience);

  • Client service and overall program management experience (concept, implementation and execution with excellence);

  • Experience managing a team of Market Managers/Event Managers; and

  • Previous experience dealing with multiple execution partners (agencies, manufacturers, field teams).

  • Strong client communication skills (insight, analysis, and program reporting);

  • Solid understanding of social media tools and digital platforms;

  • Strong computer application skills (Excel, Word, PowerPoint) and ability to work in a digital work environment; and

  • Must be available to work flexible work hours which will include evenings and/or weekends at times.

Acosta/ Mosaic North America is an Equal Opportunity Employer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Mosaic reserves the right to modify all or part of any job descriptions at its discretion in order to meet and or exceed the needs of the business.

We are committed to providing accommodations for persons with disabilities. If you require accommodation, we will work with you to meet your needs, to the extent required by law

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Job Management

Primary Location CA-ON-Toronto

Shift Day Job

Job Posting Sep 12, 2023, 9:13:13 AM

Job Number: 1252341xSAMON

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