Account Manager

Toronto, ON
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People changing the way brands connect with consumers - one experience at a time.

Delivering experiences rooted in emotion, and inspiring people to become the voice of a brand has made Mosaic one of the fastest growing sales and marketing agencies in North America. We are a destination to tell stories, and pave new paths to connect brands with consumers through experiential, retail, & digital interactions.

The Account Manager passionately goes above and beyond to support their clients’ success in the retail space. We are looking for a self-starter who thrives in making connections with clients, sourcing new leads, filling pipelines, and building relationships with potential retailers! The Account Manager will assist with sales of in-retail experiences, lead themanagement of client accounts and projects, provide reporting, and partner with internal teams to ensure success.



Drive Retail Sales Growth:

  • Collaborate closely with cross-functional teams to support the development of the in-retail sales pipeline for retail programs.

  • Work directly with Canada’s top grocery retailer to identify growth opportunities and drive sales.

Client Relationship Management:

  • Develop and present compelling client proposals that showcase our value proposition.

  • Manage client programming and deliverables, including program development, marketing materials, contracting, and reporting.

  • Leverage category and client insights to build and nurture strong client relationships, ensuring program continuity.

Program Excellence:

  • Project manage multiple programssimultaneously, ensuring seamless execution.

  • Regularly present quarterly business reviews with retail partners, highlighting program performance and growth areas.

  • Collaborate with Mosaic centers of excellence to ensure all program deliverables are met efficiently.

Organizational Agility:

  • Thrive in a fast-paced environment by demonstrating strong organizational, collaboration, and reporting skills.

  • Juggle multiple projects and deliverables effectively, maintaining high standards of quality and timeliness.

  • This role offers an exciting opportunity to make a significant impact in the retail space while working with top-tier clients!

How you will Succeed:

  • Leverage your sales experience to source net new contacts within the industry.

  • Create strong connections with our retail clients by actively engaging with them.

  • Effectively manage conversations with key departments, such as Category teams and marketing.

  • Leverage your account management experience to nurture existing client relationships. Understand their needs, pain points, and growth opportunities.

  • Proactively address any challenges or issues that arise. Be a trusted advisor to clients, ensuring their success and satisfaction.

  • Productively adapt to changes dictated by the client ormarket dynamics. Embrace flexibility and agility.

  • Be a problem-solver. Proactively find solutions to challenges, whether it’s optimizing processes, resolving conflicts, or identifying growthopportunities.

  • Meet deadlines while multitasking. Prioritize tasks based on urgency and impact.

  • Use tools like Microsoft Office or G Suite efficiently. Leverage their features to streamline communication, collaboration, and reporting.


  • Bachelor’s degree in business, marketing, or related field

  • 3+ years in Marketing or Account Management

  • Experience in retail ideal, CPG exposure a bonus

  • Excellent attention to detail, multi-tasking & time management skills

  • Proven collaboration with cross functional teams within a working environment

  • Superb organizational skills – execution, and deliverables

  • Excellent Excel and technological skills


Acosta and Mosaic are the sales and marketing powerhouses behind the most recognized and proven brands with top retailers in the United States and Canada. We offer flexible services that maximize efficiency. Acosta has the talent and technology to build data-, reach- and relationship-driven strategies to execute those strategies, and the tools to monitor, track and optimize metrics-based results for customers and retailers.

Acosta and its subsidiaries, in good faith, believes that this posted range of compensation is the accurate range for this role at the time of this posting. Acosta may ultimately pay more or less than the posted range depending on candidate qualifications and locations. This range may be modified in the future.

Acosta and its subsidiaries is an Equal Opportunity Employer

We are committed to providing accommodations for persons with disabilities. If you require accommodation, we will work with you to meet your needs, to the extent required by law.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Mosaic reserves the right to modify all or part of any job descriptions at its discretion in order to meet and or exceed the needs of the business.

By submitting your application you agree with and accept the Acosta Privacy Statement and Terms of Conditions.

Acosta, and its subsidiaries, is an Equal Opportunity Employer

Position Type: Full time

Business Unit: Marketing

Salary Range: $52,200.00 - $78,300.00

Company: Mosaic Sales Solutions Canada Operating Co

Req ID: 563

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