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Job Information

Acosta UX Researcher in Remote, United States

Overview

User Experience Researcher helps key stakeholders and Product Owners with design and implementation of new products and features by providing user data related to experience through interviewing, screening, sketching, transcribing, research approaches, testing strategies, tools, and processes.

Responsibilities

The incumbent(s) in this position should exhibit the following Acosta values:

People Minded – Must show dignity and respect to all people

Integrity – Must exemplify the highest degree of ethical behavior

Results Oriented – Must show passion, pride and commitment to succeed

Trust – Must be honest, sincere and confident

Teamwork – Must build trusting relationships

Innovation – Must progress through a combination of creativity, common sense and vision

Balance – Must maintain an optimistic attitude and keep perspective on what is important in life.

Essential Functions:

  • Collect and analyze user behavior through various quantitative and qualitative methods: usability studies, card sorting, surveys, field visits, data analysis and synthesis, etc.

  • Provide stakeholders, product owners, and development leads key user information to help plan strategic direction of products that align with business goals and customer needs.

  • Create and inform role and product personas by transcribing, interviewing, data analysis and synthesis.

  • Collaborates with Product Owners, UX Designers, and Development Teams by understanding business goals and gathering feedback while advocating for the user.

  • Craft compelling and influential presentations, presenting the story to all levels of the organization. Work with the Product Owner to develop concepts for future versions of the product.

  • Other duties as assigned.

Qualifications

Education Requirements:

  • High School Diploma/GED

  • Bachelor’s Degree

  • BA/BS or equivalent educational background

Work Experience Requirements:

  • 3+ years’ relevant professional experience.

  • 2+ years’ experience planning, conducting, analyzing, and presenting the results of UX research with various qualitative and quantitative methodologies.

  • Background in Consumer-Packaged Goods a plus.

  • Proven expertise with leading design tools such as Sketch and In-Vision.

Knowledge, Skills and Abilities Requirements:

  • Ability to get beneath the surface of what people say they want to truly understand what they need.

  • In depth understanding & expertise of basic design principles.

  • Documenting and presenting actionable research findings to a variety of audiences.

  • Evangelizing the value and proper use of user research to address business needs.

  • Ability to multitask and prioritize projects in a fast-paced work environment.

Acosta Sales & Marketing is an Equal Opportunity Employer

By submitting your application you agree with and accept the Acosta Privacy Statement and Terms of Conditions.

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Canada:http://acosta.jobs/privacy-policy-ca/

Work State US

Job ID 2021-195898

Work City Remote

PCN Sourcing

Position Type Regular Full-Time

Work Zip 00000

Starting average hours per week 37.5 +

Category Corporate Jobs

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