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Acosta Specialist, Center of Excellence in Mississauga, Ontario


Specialist, Center of Excellence

The Center of Excellence Specialist will provide the local markets and channels with retail support, training and guidance on all workforce management systems. This position will be responsible for meeting goals for productivity and compliance based on the metrics established by management; collaborate with peers, market representative, and channels to identify inefficiencies and submit recommendations to team; lead to improve inefficiencies as well as maintain and enforce published retail system processes.


The incumbent(s) in this position should exhibit the following Acosta values:

People Minded – Must show dignity and respect to all people

Integrity – Must exemplify the highest degree of ethical behavior

Results Oriented – Must show passion, pride and commitment to succeed

Trust – Must be honest, sincere and confident

Teamwork – Must build trusting relationships

Innovation – Must progress through a combination of creativity, common sense and vision

Balance – Must maintain an optimistic attitude and keep perspective on what is important in life.

Essential Functions of this Position (list in order of most important to least important):

  • Review objective submission to ensure standardized compliance and capacity management is met;

  • Review promotions and tasks with appropriate retail management prior to objectives are released to retail;3. Review weekly scheduling and provide an export to Retail Management and DMs on calls planned for that week.

  • Support local geography requests and make suggestions/train to ensure standardized process is maintained;

  • Manage systems dashboards daily to include submission/deletion/rejection of items to escalation;

  • Export Retail Insights Report and format weekly/as required and transmit 'gaps' reporting. Pull data and create weekly compliance report

  • Manage promotional dashboard daily to include submission/rejection of retail requests to escalation;

  • Keep APLs up to date, including setting up new items (with Business Process support), processing listing updates, and following through update lifecycle (request, update, validation in APL); liaise with Retail

  • Management to address any challenges.

  • Complete all territory changes accurately and by the due date established;

  • Provide support on various request from your supervisor;

  • Miscellaneous duties as assigned.


Education Requirements:

  • High School Diploma/GED

Work Experience Requirements:

  • 3-5 years of experience in marketing/retail reporting.

Knowledge, Skills and Abilities Requirements:

  • Basic Retail report functions

  • Knowledge of field reporting tools (NI, Movista, Nars, Repsly, etc)

  • Basic troubleshooting skills

  • Solid communication skills

  • Ability to work in a team environment

  • Intermediate Excel / Microsoft suite skills

  • Proactive and analytical

  • Solid follow-up skills

  • Attention to detail and accuracy

  • Bilingual in English and French (preferred but not required)

Acosta Sales & Marketing is an Equal Opportunity Employer

Every day, Acosta influences the purchase of more brands, more often, across more channels, than anyone else.

By submitting your application you agree with and accept the Acosta Privacy Statement and Terms of Conditions.



Work State CA-ON-Mississauga

Job ID 2021-190299

Work City Mississauga

PCN Sourcing Req

Position Type Regular Full-Time

Work Zip L4W 4V9

Starting average hours per week 37.5 +

Category Corporate Jobs