Acosta Specialist, Center of Excellence in Mississauga, Ontario
Specialist, Center of Excellence
The Center of Excellence Specialist will provide the local markets and channels with retail support, training and guidance on all workforce management systems. This position will be responsible for meeting goals for productivity and compliance based on the metrics established by management; collaborate with peers, market representative, and channels to identify inefficiencies and submit recommendations to team; lead to improve inefficiencies as well as maintain and enforce published retail system processes.
The incumbent(s) in this position should exhibit the following Acosta values:
People Minded – Must show dignity and respect to all people
Integrity – Must exemplify the highest degree of ethical behavior
Results Oriented – Must show passion, pride and commitment to succeed
Trust – Must be honest, sincere and confident
Teamwork – Must build trusting relationships
Innovation – Must progress through a combination of creativity, common sense and vision
Balance – Must maintain an optimistic attitude and keep perspective on what is important in life.
Essential Functions of this Position (list in order of most important to least important):
Review objective submission to ensure standardized compliance and capacity management is met;
Review promotions and tasks with appropriate retail management prior to objectives are released to retail;3. Review weekly scheduling and provide an export to Retail Management and DMs on calls planned for that week.
Support local geography requests and make suggestions/train to ensure standardized process is maintained;
Manage systems dashboards daily to include submission/deletion/rejection of items to escalation;
Export Retail Insights Report and format weekly/as required and transmit 'gaps' reporting. Pull data and create weekly compliance report
Manage promotional dashboard daily to include submission/rejection of retail requests to escalation;
Keep APLs up to date, including setting up new items (with Business Process support), processing listing updates, and following through update lifecycle (request, update, validation in APL); liaise with Retail
Management to address any challenges.
Complete all territory changes accurately and by the due date established;
Provide support on various request from your supervisor;
Miscellaneous duties as assigned.
- High School Diploma/GED
Work Experience Requirements:
- 3-5 years of experience in marketing/retail reporting.
Knowledge, Skills and Abilities Requirements:
Basic Retail report functions
Knowledge of field reporting tools (NI, Movista, Nars, Repsly, etc)
Basic troubleshooting skills
Solid communication skills
Ability to work in a team environment
Intermediate Excel / Microsoft suite skills
Proactive and analytical
Solid follow-up skills
Attention to detail and accuracy
Bilingual in English and French (preferred but not required)
Acosta Sales & Marketing is an Equal Opportunity Employer
Every day, Acosta influences the purchase of more brands, more often, across more channels, than anyone else.
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Work State CA-ON-Mississauga
Job ID 2021-190299
Work City Mississauga
PCN Sourcing Req
Position Type Regular Full-Time
Work Zip L4W 4V9
Starting average hours per week 37.5 +
Category Corporate Jobs