Acosta Claims Coordinator (Remote) in Marlborough, Massachusetts
Responsible for the claims functions for all assigned lines including; review, validation, and research.
This is a remote position, work from home anywhere in the United States.
Review and validate claims with knowledge, experience, research and communication with internal and external parties.
Handle invalid claims, in accordance with deduction management guidelines, through resolutions. Create and send repay letter, and follow up with internal and external parties.
Record status of claim and funds available in Acosta claim management system.
Review dashboard for alerts on a daily (hourly) basis.
Complete creation of virtual purple folder for valid claims, adhering to the guidelines outlined in the Financial Controls Manual.
Escalate unresolved issues to appropriate parties, including; Business Managers, Claims Specialist and Claims Management Supervisor.
Send sufficient required information to Claims Clearing Assistant for processing of claims in all non-Acosta systems.
Review ATB’s forwarded by Claims Clearing Assistant and enter claims in to the claims management system.
Communicate meta data (document details and descriptions) errors to Document Management Supervisor.
Provide copies of deduction reports to Claims Management Supervisor and Business Managers on the 15th of each month.
Maintain client/customer criteria for handling invoices.
Responsible for filing documents according to Acosta policy.
Maintain good working relationships with Customers, Clients and co-workers.
Perform special assignments for the company and/or branch and/or department as needed.
High School diploma or GED required.
Associates Degree preferred.
A minimum of two (2) years preview sales support, customer service, or administrative experience required.
A minimum of one (1) year previous food broker experience preferred.
Must have strong interpersonal, organizational and administrative skills and be able to effectively communicate with others.
Must be able to operate a calculator, computer, printer, fax machine, telephone, copier, and shredder.
Must be proficient in MS Office (Word, Excel, Outlook).
Must be proficient in both document management and claims management software, and type a minimum of 60 wpm accurately.
Must have access to the internet and an email address available.
Acosta Sales & Marketing is an Equal Opportunity Employer
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Work State US-MA-Marlborough
Job ID 2022-215567
Work City Marlborough
Position Type Regular Full-Time
Work Zip 01752
Category Corporate Jobs