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Job Information

Acosta Claims Coordinator (Remote) in Marlborough, Massachusetts


Responsible for the claims functions for all assigned lines including; review, validation, and research.

This is a remote position, work from home anywhere in the United States.



  • Review and validate claims with knowledge, experience, research and communication with internal and external parties.

  • Handle invalid claims, in accordance with deduction management guidelines, through resolutions. Create and send repay letter, and follow up with internal and external parties.

  • Record status of claim and funds available in Acosta claim management system.

  • Review dashboard for alerts on a daily (hourly) basis.

  • Complete creation of virtual purple folder for valid claims, adhering to the guidelines outlined in the Financial Controls Manual.

  • Escalate unresolved issues to appropriate parties, including; Business Managers, Claims Specialist and Claims Management Supervisor.

  • Send sufficient required information to Claims Clearing Assistant for processing of claims in all non-Acosta systems.

  • Review ATB’s forwarded by Claims Clearing Assistant and enter claims in to the claims management system.

  • Communicate meta data (document details and descriptions) errors to Document Management Supervisor.

  • Provide copies of deduction reports to Claims Management Supervisor and Business Managers on the 15th of each month.

  • Maintain client/customer criteria for handling invoices.

  • Responsible for filing documents according to Acosta policy.

  • Maintain good working relationships with Customers, Clients and co-workers.

  • Perform special assignments for the company and/or branch and/or department as needed.


  • High School diploma or GED required.

  • Associates Degree preferred.

  • A minimum of two (2) years preview sales support, customer service, or administrative experience required.

  • A minimum of one (1) year previous food broker experience preferred.

  • Must have strong interpersonal, organizational and administrative skills and be able to effectively communicate with others.

  • Must be able to operate a calculator, computer, printer, fax machine, telephone, copier, and shredder.

  • Must be proficient in MS Office (Word, Excel, Outlook).

  • Must be proficient in both document management and claims management software, and type a minimum of 60 wpm accurately.

  • Must have access to the internet and an email address available.

Acosta Sales & Marketing is an Equal Opportunity Employer

By submitting your application you agree with and accept the Acosta Privacy Statement and Terms of Conditions.



Acosta utilizes E-Verify for validatingthe ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant,pleaseusethe link providedto accessinformation onouruse of E-Verify and your right to work. Employer Resources (

Work State US-MA-Marlborough

Job ID 2022-215567

Work City Marlborough

PCN 261739

Position Type Regular Full-Time

Work Zip 01752

Category Corporate Jobs