Acosta Sales & Marketing Mgr, Client Serv. - MPro in jacksonville, Florida
The Client Service Manager will sell the company’s complete product and service offering to its mid-level and strategic prospects / clients. Responsibility will include managing existing business with clients by providing support, information, and guidance; researching and recommending new opportunities while also obtaining new and organic sales. The CSM responsibility also includes selling products by establishing contacts and developing relationships with new prospects and /or existing clients while recommending solutions. The CSM is responsible for achieving $1M - $2M in sales annually.
The incumbent(s) in this position should exhibit the following ACOSTA values:
• People Minded – Must show dignity and respect to all people
• Integrity – Must exemplify the highest degree of ethical behavior
• Results Oriented – Must show passion, pride and commitment to succeed
• Trust – Must be honest, sincere and confident
• Teamwork – Must build trusting relationships
• Innovation – Must progress through a combination of creativity, common sense and vision
• Balance – Must maintain an optimistic attitude and keep perspective on what is important in life
The Client Service Mgr. will maintain and manage the relationships and portfolio with existing / new clients by providing support, information, and guidance; researching and recommending new opportunities.
Sells products by establishing contact and developing relationships with prospects and /or given existing clients; recommending solutions.
Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.
Maintains quality service by establishing and enforcing organization standards.
Set up meetings with potential clients.
Prepare and presents presentations on products / services to existing and potential new clients.
Participate on behalf of the company in exhibitions or conferences.
Collaborate with team to achieve better results with conducting pricing strategies with purchasing and operations.
Other duties as assigned.
Experience Requirement (i.e. 5 yrs category mgmt or 3 yrs food brokerage):
5+ years’ in customer service, sales or sales representative experience preferred. Some experience may be substituted for some of the above education.
1+ years’ supervisor / management experience a plus.
Proven ability to adapt and thrive in a fast-paced environment while maintaining the highest level of professionalism and integrity.
Proven experience in selling, communicating and negotiating with clients.
Proven experience creating and deriving presentations tailored to the audience needs.
Knowledge, Skill and Ability Requirements (i.e. “plan-a-gram” software expertise, presentation skills):
Highly motivated and goal oriented.
Analytical skills required - detailed data-analysis and comprehensive follow-up needed.
Outstanding organizational, time management, attention to detail, and prioritization skills.
Superior interpersonal skills to work closely with other team members and clients.
Excellent judgment, effective problem-resolution skills, and the ability to balance multiple demands.
Excellent written communication, verbal communication, and presentation skills.
Relationship management skills and open to feedback.
Possess an advanced understanding and ability to use Microsoft Office products, primarily Microsoft Excel, Power-Point, Word, and Outlook.
Ability to travel for in-person meetings with customers and partners and to develop key relationships.
Job ID 2019-158457
Work City Jacksonville
Position Type Regular Full-Time
Work Zip 32256
Starting average hours per week 37.5 +
Category Corporate Jobs