Acosta Career Site

Acosta Sales & Marketing Mgr, Client Serv. - MPro in jacksonville, Florida

Overview

The Client Service Manager will sell the company’s complete product and service offering to its mid-level and strategic prospects / clients. Responsibility will include managing existing business with clients by providing support, information, and guidance; researching and recommending new opportunities while also obtaining new and organic sales. The CSM responsibility also includes selling products by establishing contacts and developing relationships with new prospects and /or existing clients while recommending solutions. The CSM is responsible for achieving $1M - $2M in sales annually.

The incumbent(s) in this position should exhibit the following ACOSTA values:

• People Minded – Must show dignity and respect to all people

• Integrity – Must exemplify the highest degree of ethical behavior

• Results Oriented – Must show passion, pride and commitment to succeed

• Trust – Must be honest, sincere and confident

• Teamwork – Must build trusting relationships

• Innovation – Must progress through a combination of creativity, common sense and vision

• Balance – Must maintain an optimistic attitude and keep perspective on what is important in life

Responsibilities

  • The Client Service Mgr. will maintain and manage the relationships and portfolio with existing / new clients by providing support, information, and guidance; researching and recommending new opportunities.

  • Sells products by establishing contact and developing relationships with prospects and /or given existing clients; recommending solutions.

  • Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.

  • Maintains quality service by establishing and enforcing organization standards.

  • Set up meetings with potential clients.

  • Prepare and presents presentations on products / services to existing and potential new clients.

  • Participate on behalf of the company in exhibitions or conferences.

  • Collaborate with team to achieve better results with conducting pricing strategies with purchasing and operations.

  • Other duties as assigned.

Qualifications

Experience Requirement (i.e. 5 yrs category mgmt or 3 yrs food brokerage):

  • 5+ years’ in customer service, sales or sales representative experience preferred. Some experience may be substituted for some of the above education.

  • 1+ years’ supervisor / management experience a plus.

  • Proven ability to adapt and thrive in a fast-paced environment while maintaining the highest level of professionalism and integrity.

  • Proven experience in selling, communicating and negotiating with clients.

  • Proven experience creating and deriving presentations tailored to the audience needs.

Knowledge, Skill and Ability Requirements (i.e. “plan-a-gram” software expertise, presentation skills):

  • Highly motivated and goal oriented.

  • Analytical skills required - detailed data-analysis and comprehensive follow-up needed.

  • Outstanding organizational, time management, attention to detail, and prioritization skills.

  • Superior interpersonal skills to work closely with other team members and clients.

  • Excellent judgment, effective problem-resolution skills, and the ability to balance multiple demands.

  • Excellent written communication, verbal communication, and presentation skills.

  • Relationship management skills and open to feedback.

  • Possess an advanced understanding and ability to use Microsoft Office products, primarily Microsoft Excel, Power-Point, Word, and Outlook.

  • Ability to travel for in-person meetings with customers and partners and to develop key relationships.

Job ID 2019-158457

Work City Jacksonville

PCN 221089

Position Type Regular Full-Time

Work Zip 32256

Starting average hours per week 37.5 +

Category Corporate Jobs

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