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Job Information

Acosta Sales & Marketing Client Service Associate Manager in jacksonville, Florida


This position must be filled in Jacksonville, Fl

The Client Service Associate Manager will sell the company’s complete product and service offering to its low to mid-level and strategic prospects / clients. Responsibility will include managing existing business with clients by providing support, information, and guidance; researching and recommending new opportunities while also obtaining new and organic sales. The CSAM responsibility also includes selling products by establishing contacts and developing relationships with new prospects and /or existing clients while recommending solutions. The CSAM is responsible for achieving $500 - $1M in sales annually.


Essential Functions of this Position (list in order of most important to least important):

1. The Client Service Associate Mgr. will maintain and manage the relationships and portfolio with existing or new clients by providing support, information, and guidance; researching and recommending new opportunities.

2. Sells products by establishing contact and developing relationships with prospects and /or given existing clients; recommending solutions.

3. Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.

4. Maintains quality service by establishing and enforcing organization standards.

5. Set up meetings with existing and or potential clients.

6. Prepare and presents presentations on products / services to existing and potential new clients.

7. Participate on behalf of the company in exhibitions or conferences.

8. Collaborate with team to achieve better results with conducting pricing strategies with purchasing and operations.

9. Other duties as assigned


Minimum Education Requirements:

  • Bachelor’s Preferred

Experience Requirement (i.e. 5 yrs. category mgmt. or 3 yrs. food brokerage):

  • 2+ years’ in customer service, sales or sales representative experience preferred. Some experience may be substituted for some of the above education.

  • Supervisor / management experience a plus.

  • Proven ability to adapt and thrive in a fast-paced environment while maintaining the highest level of professionalism and integrity.

  • Proven experience in selling, communicating and negotiating with clients.

  • Proven experience creating and deriving presentations tailored to the audience needs.

Knowledge, Skill and Ability Requirements (i.e. “plan-a-gram” software expertise, presentation skills):

  • Highly motivated and goal oriented.

  • Analytical skills required - detailed data-analysis and comprehensive follow-up needed.

  • Outstanding organizational, time management, attention to detail, and prioritization skills.

  • Superior interpersonal skills to work closely with other team members and clients.

  • Excellent judgment, effective problem-resolution skills, and the ability to balance multiple demands.

  • Excellent written communication, verbal communication, and presentation skills.

  • Relationship management skills and open to feedback.

  • Possess an advanced understanding and ability to use Microsoft Office products, primarily Microsoft Excel, Power-Point, Word, and Outlook.

  • Ability to travel for in-person meetings with customers (with Manager’s Approval) and partners and to develop key relationships.

The incumbent(s) in this position should exhibit the following ACOSTA values:

  • People Minded – Must show dignity and respect to all people

  • Integrity – Must exemplify the highest degree of ethical behavior

  • Results Oriented – Must show passion, pride and commitment to succeed

  • Trust – Must be honest, sincere and confident

  • Teamwork – Must build trusting relationships

  • Innovation – Must progress through a combination of creativity, common sense and vision

  • Balance – Must maintain an optimistic attitude and keep perspective on what is important in life

MosaicNorth America is an Equal Opportunity Employer

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DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Mosaic reserves the right to modify all or part of any job descriptions at its discretion in order to meet and or exceed the needs of the business.

By submitting your application you agree with and accept the Acosta Privacy Statement and Terms of Conditions.



Work State US-FL-jacksonville

Job ID 2021-193657

Work City Jacksonville

PCN 246955

Position Type Regular Full-Time

Work Zip 32256

Starting average hours per week 37.5 +

Category Corporate Jobs