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Acosta Associate Director, Client Services in Jacksonville, Florida


The Associate Director, Client Services (ADCS) sells the company’s complete product and service offering to its largest and most strategic prospects / clients. They may have a secondary focus on penetrating certain assigned customers with substantial growth opportunity, as assigned by management. The SDCS closes and implements complex, high value growth opportunities within a base of named clients (and/or customers). The ADCS is responsible for achieving $4MM+ in sales annually.


The incumbent(s) in this position should exhibit the following Acosta values:

People Minded – Must show dignity and respect to all people

Integrity – Must exemplify the highest degree of ethical behavior

Results Oriented – Must show passion, pride and commitment to succeed

Trust – Must be honest, sincere and confident

Teamwork – Must build trusting relationships

Innovation – Must progress through a combination of creativity, common sense and vision

Balance – Must maintain an optimistic attitude and keep perspective on what is important in life.

Essential Functions:

  • Sells the complete offering of company products and services to assigned opportunities while managing client’s expectations and budgets while maximizing company profit

  • Up to 25% Travel for in-person meetings with customers and partners and to develop key relationships

  • To seek out major clients and forming working relationships with the premier clients in our industry

  • Accurately forecasting future sales and forming sales plans / strategies to adapt to constant shifts in the marketplace to keep our company competitive and innovative

  • Need to be innovative while serving as a business representative at major industry events,

  • Assist in handling RFP’sOther duties as assigned


Education Requirements:

  • High School Diploma/GED

  • Bachelor’s Degree

Work Experience Requirements:

  • 5-8 years of previous experience

  • 1-3 years of supervisory experience

  • Proven ability to adapt and thrive in a fast-paced environment while maintaining the highest level of professionalism and integrity.

  • Experience in creating and deliver presentations tailored to the audience needs. Must have proven experience in planning, monitoring, and managing a department budget as well as relationship management experience which is required.

  • Experience in planning, monitoring, and managing a department budget as well as relationship management experience which is required.

Knowledge, Skills and Abilities Requirements:

  • Familiarity with BRM and CRM practices along with ability to build productive business professional relationships

  • Highly motivated and goal oriented with a proven track record in sales

  • Excellent judgment, effective problem-resolution, time management with the ability to balance multiple demands

  • Outstanding organizational, attention to detail, and prioritization skills

  • Analytical skills required - detailed data-analysis and comprehensive follow-up needed.

  • Superior interpersonal skills to work closely with other team members and clients

  • Excellent written communication, verbal communication, and presentation skills

  • Ability to set own goals and determine how to accomplish results with some guidelines

  • Possess an advanced understanding and ability to use Microsoft Office products, primarily Microsoft Excel, Power-Point, Word, and Outlook

MosaicNorth America is an Equal Opportunity Employer

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DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Mosaic reserves the right to modify all or part of any job descriptions at its discretion in order to meet and or exceed the needs of the business.

By submitting your application you agree with and accept the Acosta Privacy Statement and Terms of Conditions.



Work State US-FL-Jacksonville

Job ID 2021-195912

Work City Jacksonville

PCN 250966

Position Type Regular Full-Time

Work Zip 32216

Starting average hours per week 37.5 +

Category Corporate Jobs