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Acosta Sales & Marketing Application Support Engineer II in Jacksonville, Florida

Application Support Engineer II


The Application Software Engineer II uses Web-Based Technologies to design, maintain, and support software solutions that meet the demands and needs of business units. Responsible for utilizing all aspects of application development architecture and design, including: analysis, design, performance, scalability, best coding practices, prototyping, demonstrating, security, caching, encryption, session state management, access and authorization, error logging and testing, and maintenance and support.

People Minded – Must show dignity and respect to all people

Integrity – Must exemplify the highest degree of ethical behavior

Results Oriented – Must show passion, pride, and commitment to succeed

Trust – Must be honest, sincere, and confident

Teamwork – Must build trusting relationships

Innovation – Must progress through a combination of creativity, common sense, and vision

Balance – Must maintain an optimistic attitude and keep perspective on what is important in life.

Essential Functions:

  • Analyze, design, document, create, unit and system test, demonstrate, deploy, and maintain business applications. The following areas and skills are desired to best perform the job:

  • Web Based Development – Client and Server-side coding


  • JavaScript

  • JavaScript Frameworks (Angular)

  • Restful APIs/WebAPI

  • UI Design

  • SQL

  • Troubleshoot/Resolve application issues.

  • Enhance/Support existing business applications.

  • Collaborate with fellow team members on application architecture and design to ensure that the approaches and technologies applied to current implementation work are sound and fit for purpose.

  • Fully participate in iteration retrospectives and collaborate with fellow team members to ensure that the team inspect and adapt and continuously improve performance.

  • Contribute to departmental level efforts to analyze and improve out agreed delivery process and practices.

  • Independently extract requirements, deduce development tasks, and deliver minimum viable products within sprint cycles.

  • Work with business liaisons or product owners to design and develop user stories for business applications.

  • Perform coding, code review and unit testing activities.

  • Perform and coordinate application testing and demonstrations.

  • Subject matter expert with all tools necessary to provide effective end-to-end application support.

  • Partner with architects and other developers to design and develop enterprise applications.

  • Assist with the mentoring of junior developers on the team.

  • Other duties as assigned.



  • Bachelor’s Degree

  • Computer Science or related degree

  • 3 – 5 years of work-related experience required

  • Experience of working as a member of an agile team and familiar with agile planning and estimation techniques. A good understanding of the fundamental rationale for employing an agile approach.Experience with use engineering practices that compliment an agile approach. Test driven development, source branching strategies (Git Flow), continuous integration.

  • Experience of ticketing system ServiceNow.

  • Experience with task management using Jira or similar ALM system.

  • Developer Certification (Oracle, or Microsoft Certified. is preferred)

Knowledge, Skills and Abilities Requirements:

  • Able to apply advanced debugging techniques.

  • Good knowledge of SQL and in-depth experience of either SQL server or other major relational RDBMS.

  • Implementation and use of Rest APIs and JSON.

  • Ability to perform with minimal guidance and learn new skills with minimal instruction and training.

  • Design and implementation of systems including requirements gathering and assessment.

  • Knowledge of ERP system and Enterprise Business Systems (EBS)

  • Ability to read and interpret technical manuals and specific documents and perform troubleshooting.

  • Eager to work as a member of a team and pitch in to ensure the team succeeds with its commitments.

  • A strong service-oriented (“Can Do”) attitude, with a strong focus on exceeding customer expectations.

  • Skilled individual with full software development life-cycle experience.

  • Ability to troubleshoot software and processes to determine the root cause and develop the corresponding solutions

  • Excellent written and verbal communication, problem solving and analytical skills.

  • Positive proactive attitude, willing to turn their hand to any problem, and willing to work things out when they fall outside their area of direct expertise.

  • Analytical and logical mindset is required when dealing with issues and business processes.

  • Excellent communication and customer service skills with the end user, with the ability to work as a team player.

  • Core specialization in one or more of the following areas:

  • .Net Development

  • .Net fundamentals and C# up to v7.0 and .Net Core.

  • Experience of building complex distributed micro service-based applications

  • Experience in .Net development with MVC (ideally v5) Capable with front end technologies (HTML, CSS, Java Script, Front end API’s knockout.js, Angular.js, React.js, JQuery, etc.)

  • Expanse of other technical experience a number of core .Net framework technologies.

  • SQLite database development

  • Knowledge of HTML, CSS, and Javascript.

  • Native iOS mobile Development.

  • Generate technical documentation for end users, system engineers, and/or developers.

Acosta Sales & Marketing is an Equal Opportunity Employer

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Job Information Technology

Primary Location US-FL-Jacksonville

Shift Day Job

Job Posting Apr 12, 2021, 8:20:06 PM

Job Number: ASE_JAX0412