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Acosta Administrator,Benefits in Jacksonville, Florida


The Benefits Administrator is responsible for assisting with the day-to-day operations of the benefits department. This position provides excellent customer service and assists with administering quality plans. The administrator continually troubleshoots and resolves issues, identifies and makes recommendations for process improvements and serves as a liaison between the company and both internal and external customers.


The incumbent(s) in this position should exhibit the following Acosta values:

People Minded – Must show dignity and respect to all people

Integrity – Must exemplify the highest degree of ethical behavior

Results Oriented – Must show passion, pride and commitment to succeed

Trust – Must be honest, sincere and confident

Teamwork – Must build trusting relationships

Innovation – Must progress through a combination of creativity, common sense and vision

Balance – Must maintain an optimistic attitude and keep perspective on what is important in life.

Essential Functions:

  • Responsible for the ongoing review and management of ACA data and related tasks.

  • Serve as a contact for plan vendors and third-party administrators.

  • Review and validate benefits related data and work with international and external stakeholders to coordinate and update the data.

  • Perform ongoing review of carrier related data to ensure accuracy.

  • Evaluate and recommend process improvements to reduce cost and increase efficiency.

  • Ensure compliance with applicable government regulations.

  • Serve as tier-2 point of escalation for all associate benefit related issues.

  • Perform scheduled internal audits on data and processes.

  • Assist with annual open enrollment.

  • Facilitate benefit operations, open enrollment meetings and other benefit training events.

  • Assist with development of communication tools to educate and enhance understanding of the company’s benefits.

  • Provide customer service support to internal and external customers.

  • Document and maintain administrative procedures for benefits related processes.

  • Other duties as assigned.


Education Requirements:

  • High School Diploma/GED

  • CEB designation preferred.

Work Experience Requirements:

  • 3 -5 years of benefits administration experience.

Knowledge, Skills and Abilities Requirements:

  • Computer proficiency and technical aptitude with the ability to use Microsoft products.

  • Experience with ADP products is a plus.

  • Project management experience is a plus.

  • Proven ability to work effectively in a team environment.

  • Effective planning and time management with the ability to manage several projects.

  • Strong analytical and critical thinking skills.

  • Thorough knowledge of benefits structure and plan designs.

  • Knowledge of benefits contract language.

  • Knowledge of all pertinent federal and state regulations, filing and compliance requirements including ACA, ERISA, COBRA, DOL, IRS, and Section 125.

  • Excellent communications and organization skills.

Acosta Sales & Marketing is an Equal Opportunity Employer

By submitting your application you agree with and accept the Acosta Privacy Statement and Terms of Conditions.



Work State US-FL-Jacksonville

Job ID 2021-196810

Work City Jacksonville

PCN Sourcing

Position Type Regular Full-Time

Work Zip 32216

Starting average hours per week 37.5 +

Category Corporate Jobs