Mgr, Account Jr

Description

* Google Carrier – Associate Manager, Client Service*

The Associate Manager, Client Service provides support to the team to sustain and grow the retail program of one of our largest consumer electronics clients. This position will allow you the opportunity to shadow and be immersed in retail sales and marketing. The ideal candidate is hungry to learn, eager to jump in, has a passion for marketing (bonus if it’s a passion in the tech space), is organized, detail oriented, and excited about agency life.

As an Associate Manager, you will be responsible for helping bring all of our projects to life by being a task master and working closely with our internal cross functional teams and account management counterparts to ensure all aspects of deliverables can be achieved for our clients.

* Key tasks and responsibilities include:*

• Work closely with all internal departments and key client contacts on a day-to-day basis to help facilitate the planning, execution and monitoring of ongoing and upcoming programs.

• Follow outlined processes to ensure all tasks and projects are complete or addressed, and all respective internal stakeholders know the status of the project

• Organize and update files to help facilitate internal and external status meetings

• Lead in supporting all recurring and ad hoc reporting

• Develop, build out and speak to all program analysis, including ability to transform data into actionable insights for internal and external teams

• Support analysis of field team performance via target setting and attainment

• Work closely with team to manage key timelines and follow-up as needed on associated items to ensure client deliverables, client management, and communication is at the forefront of our business

• Provide thought leadership in ways of improvement - keeping up to date on relevant product knowledge, consumer and industry trends

• Be proactive and raise your hand when you have bandwidth. Contribute to the greater good of the project by always communicating when you have questions, comments, concerns, or are ready to take on additional responsibilities

• Potential to manage direct / indirect reports

Qualifications

* Skills Required:*

• Superior interpersonal skills to work closely with other team members and the client, as well as independently

• Project management experience; e.g. interacting directly with clients and/or different teams within an agency / organization, communicating direction from one stakeholder to another, and seeing the task or project through to completion

• Excellent communication skills (written & verbal & presentation)

• Demonstrated analytical ability to interpret and summarize data into insights to tell a story

• Good attention to detail and knowledge of Excel and PowerPoint; Google Suite a bonus

• Outstanding organizational skills, attention to detail, and ability to prioritize tasks

• Can-do attitude with approachability, patience, and not afraid to tackle new challenges (demonstrates initiative)

• Bachelor’s Degree or higher

• Prior agency / client facing experience a huge asset

• Prior telco and/or consumer electronics experience a bonus

* Why Mosaic?*

Consistently voted one of the best places to work, Mosaic North America gives you the opportunity to work with the world’s most beloved brands that you know and use every day. Every employee is given the keys to charter new ground as they collectively live in the moment of building experiences together. We are a cast of diverse, yet like-minded individuals and we believe in taking risks, creating shared experiences not just for our clients, but for each other to guarantee we’re making the next chapter of everyone’s story the most memorable one yet

* Mosaic North America is an Equal Opportunity Employer*

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Mosaic reserves the right to modify all or part of any job descriptions at its discretion in order to meet and or exceed the needs of the business.

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Job Management

Primary Location US-TX-Dallas

Shift Day Job

Job Posting Jun 23, 2022, 10:47:37 AM

Job Number: 1237166xJAM