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Job Information

Acosta Manager, Retail in Chicago, Illinois


The Retail Manager is responsible for effectively managing and training Retail Coverage Merchandisers (RCM) in an assigned geography. Retail Managers will deliver strategic direction and vision on a day-to-day basis to RCMs to maximize sales opportunities for our clients. The Retail Manager will utilize Acosta’s systems and tools to maximize efficiency in scheduling and managing the retail selling team.


  • Effectively train and develop a team of Retail Coverage Merchandisers to ensure there is a direct line of sight to the overall objectives and in-store execution required by our clients. Areas of focus include:

  • New item execution expectation

  • Clients shelving objectives

  • Merchandising objectives

  • Clients Sales objectives

  • Develop team to understand how to identify best practices and selling opportunities in store to support client sales.

  • Ensure quality execution by auditing work, and providing feedback and coaching to strengthen performance.

  • Lead by example by developing and maintaining consistent communication and rapport with retailers.

  • Collaborate with Retail Director to effectively communicate and deliver key initiatives to key retail clients.

  • Effectively partner across the retail organization to communicate and deliver key initiatives to Team Leaders, General Managers, Business Managers, and Retail Business Managers.

  • Serves as subject matter expert on retail systems, and utilizes Acosta University and other methods to train associates on how to maximize use of technology in store.

  • Develop and execute selling material for all retail meetings.

  • Performs bi-quarterly evaluations and feedback to continue the development of the retail selling team.

  • Performs special assignments as requested.


  • Thinking Broadly

  • Ability to see the big picture. Is able to see relationships between diverse systems, organizations or environments; is able to develop action plans from a range of viewpoints

  • Communicates Effectively

  • Conveys ideas clearly and succinctly; tailors message to the audience, delivering the information in a manner that is accurate and compelling

  • Managing Performance & Developing Talent

  • Promotes continuous learning – gives and seeks open and authentic feedback. Engages others and encourages high performance. Uses coaching and mentoring skills to develop and support employee growth.

  • Inspiring & Motivating Others

  • Establishes the links between organizational goals and people’s personal goals.

  • Using Technology

  • Demonstrates expertise in using retail systems and tools to maximize the effectiveness and efficiencies in the job.


  • Bachelor Degree or equivalent work experience

  • Prior food broker, retail and set responsibility strongly preferred.

  • Prior supervisory experience is required

  • Expertise in Microsoft software: Excel, Word and Outlook and PowerPoint.

  • Must have a valid driver’s license and must be able to drive a car for extended periods of time.

  • Must possess strong interpersonal, organizational and sales skills.

  • Ability to make presentations to a variety of audiences and respond to questions.

  • Ability to abide and ensure Company policies are adhered to by all Retail Personnel.

Acosta Sales & Marketing is an Equal Opportunity Employer

By submitting your application you agree with and accept the Acosta Privacy Statement and Terms of Conditions.



Work State US-IL-Chicago

Job ID 2022-214856

Work City Chicago

PCN 175423

Position Type Regular Full-Time

Work Zip 60655

Category Corporate Jobs