Exclusive Sales Representative

Baltimore, MD
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Exclusive Sales Representative


Mosaic is the leading North American integrated marketing and sales agency, specializing sales, training, experiential, and digital & virtual solutions. At Mosaic, we are never satisfied with the status quo and are in constant search for new ideas and new ways to help our clients build their brands amidst the evolving dynamic of empowered consumers, leveraging new technologies and approaches. Together as a team we deliver for those results to our clients every day. Mosaic is not about standing out from the crowd - we lead it!

We are currently looking for an experienced and results-oriented Exclusive Sales Representative ­­­­­­­­­­­­to join our organization. The Exclusive Sales Representative (ESR) is responsible for driving the overall successful operation of multiple select exclusive retail stores through superior sales and training support, and upholding location accountability for achieving business targets. The Exclusive Sales Representative (ESR) ensures store personnel are equipped with the latest tools and information on the client’s products/services/processes, and that they are delivering an exceptional customer experience. He/she is also accountable to maintain brand standards about merchandising, and local marketing efforts. The ESR will assume a lead role within their specific team and provide support to their Regional Manager by driving direction and expectation.

Essential Functions:

  • Drive achievement of client business goals and program objectives

  • Collaborate with various internal and external stake holders on business plans and strategies

  • Lead business plan and strategy delivery at store or market level, track results, measure ROI

  • Keep store personnel up to date on all relevant program, processes, and product/service information

  • Manage POGs and compliance with displays, signs, interior displays, floor plans and special promotional displays/POP

  • Develop and contribute to daily, weekly, and monthly reports/status updates on results, business insights, wins, challenges, best practices

  • Gather competitive intelligence and report on specific competitive tactics including price moves, new products, and merchandising materials

  • Deliver presentations where needed to educate retail, indirect and business teams on clients' key product differentiators, messages, promotions, etc.

  • Respond appropriately to changing client, program, team and organizational needs and requirements, with an ability to generate viable new approaches and solutions

  • Build strong professional relationships with all in-store personnel

  • Generate in-store buzz through passion and engagement of our clients' products

  • As requested, attend, and execute at marketing events, customer rallies, product launch activities to educate and train on clients' products key features and service offerings

  • Complete call reports, paperwork, and on-going personal training in a timely manner, meeting all deadlines

  • Sustain an above-average score on internal Mosaic and client review

  • Other duties as assigned


  • Bachelor’s degree in Business preferred

  • 2 - 3 years of retail sales and/or training experience, wireless is a plus

  • Management experience a plus; may have potential to directly manage employees at any given time, and

  • Experience with wireless carriers, specific to either retail, indirect, business and/or national retail

  • Ability to maintain superior in-store performance and expertise relating to wireless industry is a must

  • Ability to maintain working knowledge of all products in order to be a subject matter expert and direct questions from retail associates related to product issues, allocation and inventory challenges to clients' field sales team

  • Deep understanding of the sales process

  • Skillful with numbers; data analysis, tracking of performance to targets, ROI interpretation

  • Business plan development/execution

  • Strong grasp of strategic marketing strategies including digital platforms

  • Demonstratable expert level Microsoft Office 365 and G Suite by Google skills (Outlook, Excel, PowerPoint, Word, Teams - Docs, Forms, Hangouts – Cloud based file hosting)

  • Proven collaboration with cross functional teams within a working environment

  • Impeccable oral and written communication skills

  • Creative problem solving

  • Superb organizational skills – execution, and deliverables

  • Energy and passion - thrives in a fast-paced environment and adapts well to change

  • Persuasive, outgoing, friendly, and confident

  • Works well both independently and as part of a team

  • Technically savvy

  • Dedicated to exceeding partner and client expectations

  • Multi-lingual HIGHLY preferred (English, Spanish, other)

  • Strong attention to detail, meticulous follow up, proactive

  • Ability to work full-time with some evenings and weekend schedule

  • Work week – typically Monday-Friday, with occasional weekend activities and promotions

  • Occasional overnight travel

  • Regular physical activity may be required, e.g., setting up promotional material

  • Must reside in a centrally-located area close to the assigned territory

  • Ability to stand comfortably for up to 8 hours a day

Along with competitive pay, we offer a comprehensive benefits program. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This role may be eligible for the following:

  • Medical, Dental, Vision, and Telehealth

  • Basic Life Insurance and AD&D

  • Voluntary Life Insurance

  • Short Term and Long-Term Disability

  • Flexible Spending Account

  • Health Reimbursement Account

  • 401(k) match

  • Legal Insurance

  • Pet Insurance

  • Employee Assistance Program

  • Employee Discount Program

  • Tuition Assistance Plan

  • Paid Time Off and Company Paid Holidays

Follow us on the following:

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**LinkedIn ** (click here)

Mosaic North America is an Equal Opportunity Employer

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Mosaic reserves the right to modify all or part of any job descriptions at its discretion in order to meet and or exceed the needs of the business.

To Apply: please send resumes to: USRecruiting@mosaic.com

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Job Field - Sales, Merch & Retail

Primary Location US-MD-Baltimore

Shift Day Job

Job Posting Feb 5, 2024, 11:14:34 AM

Schedule Full-time

Job Type Standard

Job Number: TFExESRBALMD24


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