Acosta Sales & Marketing Business Manager Assistant Lead in Cincinnati, Ohio
Coordinate all client and vendor-related processes for a specific retailer within a specific market or region.
Manage alerts and work with clients and buyers to resolve escalated issues.
Consult with clients on resolving escalated issues.
Obtain correct information on new and existing items for the entire pricing process.
Invoice past dues and issue new invoices as they are resolved.
Work in various Acosta systems to resolve invoice discrepancies
Update records of items.
Follow-up with clients to ensure correct transmissions.
Track products to ensure product ships correctly and to ensure correct specs (codes, location configurations etc.)
Assist the ABM and BM on product codes and other miscellaneous projects as needed.
May direct and coordinate individual team member’s work schedules to ensure proper coverage within the team. The Lead may coordinate team schedules and approve time-off requests.
Serve as a resource and subject matter expert to team members; providing them with guidance and being available to answer questions to clarify the work activities.
Assess the need for training/development and partner with the Supervisor to coordinate personal development activities.
May lead, Identify, assign, and follow‐up on work activities of team members under your supervision.
Facilitate team operations by discussions through the sharing of information and knowledge, identification of teamwork issues, development of problem‐solving recommendations, and recommendations of standardizing team operations.
High School Diploma/GED
Prior food brokerage experience as a Sales Support Associate is strongly preferred. Must have four years customer service experience. Some College preferred.
Must have advanced expertise in Word, Excel, presentation software and E-mail.
Must type at least 60 wpm.
Must be able to effectively communicate with others.
Must present a professional image and be able to represent the company in a professional manner.
Acosta Sales & Marketing is an Equal Opportunity Employer
Job ID 2017-128464
Work City Cincinnati
Work State US-OH
Position Type Regular Full-Time
Work Zip 45241
Starting average hours per week ..
Category Corporate Jobs